Special Saver appointments – online bookings only

We’re very happy to introduce a new initiative to offer a boost to people in our community who are affected by the cost of living crisis.

Special Saver acupuncture appointments

We are offering acupuncture appointments at a reduced fee:

• For online bookings only
• Appointments only on certain days/times
• Bookings paid in full online at the time of booking

Terms and conditions

Bookings

• Only available for online bookings – this helps to reduce our admin costs so we can offer this special rate.
• Only available for existing patients – new patients need to complete an Initial Appointment first.
• If the same appt time is booked via email, phone or at the front desk, then the Special Saver rate won’t apply.
• Appt prices and number of appts available can vary.

Cancellations

• The standard cancellation policy applies – more than 24 hours there is no fee. Within 24 hours, 100% of the fee applies.
• You can cancel online up to two days before the appt. If less than two days, please email us.
• If you’d like the payment refunded to your card, please email us. Otherwise, your account will be in credit for future appts.

Rescheduling

• The only way to secure a Special Saver appt is by booking and paying online. This keeps our admin costs down so we can continue to offer this service to our community.
• Rescheduling to another Special Saver appt: book your new appt, cancel the original, then email us to request a refund (or keep your account in credit for other uses).
• Rescheduling to a standard appt: book your new appt using the “Online Reservation” option, cancel the original, then your practitioner will arrange payment for the difference in fees.

Claiming on private health

We’ll email a receipt the day after your appointment, which can be uploaded to your health fund.

Please reach out if you have any questions about our Special Saver appointments. We look forward to supporting you towards your health goals.