We are ready to re-open our clinic this May. We have pressed the pause button for more than five weeks – this has been our contribution to “flattening the curve”.
We will continue to closely monitor Federal and NSW sources of information to guide our decision-making. As Autumn turns to Winter then we may need to re-assess the best path for keeping patients and practitioners safe and well. We will stay in touch with you via our mailing list as well as direct messages to people who have had appointments with us recently.
Here are some of the extra processes we will put in place when we re-open in May, on top of our usual infection-control measures:
Our clinic has three treatment rooms but we will only use one room at a time. This allows us to maintain social distancing and avoid patients contacting each other.
For those travelling by car, we request that you wait in your car until your scheduled appointment time. (If you need to use the bathroom, please arrive a couple of minutes early.) This allows us to keep the waiting room as free of patient contact as possible.
We started this process in March and will continue when we reopen in May. Washing hands when you arrive allows you to wash off contact with places you have been to before your acupuncture session. Washing hands afterwards lets you wash off any contact you’ve had with our (very clean!) surfaces.
We will be following recommendations from various federal and state agencies on proper disinfecting of surfaces and we will do this thoroughly after every single patient visit. Because of this change to our schedule (and taking one patient at a time), you might not be able to book your normal appointment time. We appreciate your understanding.
Although we are not required to wear masks, we will use our discretion regarding when it might be appropriate for your practitioner and/or yourself to wear a mask for part of your consultation and treatment session.